Customer Service

AEROPLAN CANADA

Aeroplan Contact Centre
Hours of Operation: 07:00 to 24:00 Eastern, 7 days a week
Call: 1.800.361.5373
Online Assistance

AIR MILES MIDDLE EAST

Air Miles Middle East – United Arab Emirates
Contact Centre
Hours of Operation: 09:00 to 18:00 (UAE time) from Sunday to Thursday
Call: +971 4 391 3400

Air Miles Middle East – Qatar
Contact Centre
Hours of Operation: 09:00 to 17:00 (Qatar time) from Sunday to Thursday
Call: +974 4444 9210

Air Miles Middle East – Bahrain

Contact Centre
Hours of Operation: 09:00 to 17:00 (Bahrain Time) from Sunday to Thursday
Call: +973 17583888

CLUB PREMIER

Mexico
Mexico City: 5133-4000
Other areas of Mexico: 01 (800) 021 4000
Hours of Operation: 08:00 to 22:00, 7 days a week

USA
Hours of Operation: 07:00 to 19:00, Monday – Friday
Call: 1-800-237-6639

Customers can also email with questions to:
premier@aeromexico.com.mx

NECTAR UK

Contact Centre:
Hours of Operation: 08:00 to 20:00, Monday to Friday; 09:00 to 17:00, Saturday and Sunday.
Call: 0344 811 0 811

For FAQs, email, chat or other special requirements, click here.